Tag Archives: Indian hotels

Transform Guest Experience & Improve Revenues

  Hoteliers in India seem to have problems while dealing with distribution channels. They seem to be struggling to make the whole process seamless. Additionally, hoteliers are also grappling with other challenges including online reputation management, revenue management and BI. … Continue reading

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Leading Hotels in India Choose RezNext as Their Preferred Distribution Technology Partner

  RezNext, the world’s only true real time distribution company has announced today that it had acquired 400 plus customers in 2013.These customers signed up between September and December 2013 and are spread across 113 cities, increasing RezNext’s footprint in … Continue reading

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The more reviews, the better

While there have been several studies on hospitality business reviews, none had previously explored the relationship between a property’s rating and its number of traveler reviews. Now the Cornell study “Online Customer Reviews of Hotels: As Participation Increases, Better Evaluation … Continue reading

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Tightening the screw – why hotel distribution is about direct sales

It seems hoteliers are getting savvier and are more ready than ever to go to war and take back what is their own: in the world of hotel distribution, direct sales rule! Hoteliers are getting back in the trenches and … Continue reading

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Hotel Survey: Loyalty Takes a Back Seat to Price

For the hotel and lodging industry, loyalty takes a backseat to price, according to Accenture Hospitality’s Global Consumer Pulse Research. The survey queried 12,867 customers in 32 different countries about the hotel and lodging industry. The research found that 41 … Continue reading

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Using Digital Channels to Increase Brand Awareness

Considerable energy is put towards executing the right brand strategy. Market research, defining brand standards and the target audience, is qualified in demographic and psychographic terms. Agencies are selected to finesse the messaging creative, and finally that messaging is communicated … Continue reading

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Give Hotel Guests What They Want at First Glance

Hoteliers are always finding ways to increase the guest satisfaction before guests even set foot into the property.  Since the majority of travelers’ base their booking decision on the research they do online, it is important to present your hotel … Continue reading

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