Tag Archives: hotel strategy

How technology is changing the hotel concierge

The role of the hotel concierge might never disappear entirely, but advancements in technology (and changing attitudes from the guests who use it) are supplanting the need for human contact in many hotels around the world. “The current role of … Continue reading

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Smart Hotelier’s 2015 Top 10 Digital Marketing Resolutions

Today’s hotelier has a world of opportunities available to help them increase direct online bookings and revenues. Technology developments such as Responsive Website Design, Dynamic Content Personalization, Dynamic Rate Marketing, Reservation Abandonment Prevention techniques and more mean that as an … Continue reading

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How to find a balance with hotel technology

When it comes to hotel technology, a good strategy is to have a long-term plan that allows for regular enhancement with tested products. The place of technology in a hotel environment has probably been debated ever since the first guest … Continue reading

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