Tag Archives: hotel reviews

4 simple ways to personalise your hotel’s customer service

The quickest and cheapest route to improving your hotel’s experience is not in the investment of new trendy gadgets, revamping your hotel furniture from top to bottom, or hiring more staff members. The real key to giving your customers a … Continue reading

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Hotel Reviews: Exactly How and Why Travelers use them

Reviews are increasingly carrying a lot of weight in the hotel booking process. But exactly who is looking at them, where are they looking at them, and what factors in the review hold the biggest sway in the mind of … Continue reading

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Give Hotel Guests What They Want at First Glance

Hoteliers are always finding ways to increase the guest satisfaction before guests even set foot into the property.  Since the majority of travelers’ base their booking decision on the research they do online, it is important to present your hotel … Continue reading

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