Tag Archives: hotel reputation management

RezNext recognised as Best Hotel Distribution Technology Company at South India Travel Awards, 2015

RezNext Global Solutions, the world’s true real-time enterprise hotel distribution technology provider, has been voted the Best Hotel Distribution Technology Company at the recently concluded South India Travel Awards held at Vishakhapatnam on 16th April, 2015. The South India Travel … Continue reading

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4 simple ways to personalise your hotel’s customer service

The quickest and cheapest route to improving your hotel’s experience is not in the investment of new trendy gadgets, revamping your hotel furniture from top to bottom, or hiring more staff members. The real key to giving your customers a … Continue reading

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Proof: Travel reviews have significant effect on hotel conversion rates and pricing

Anecdotally, most hoteliers will agree that travel reviews and online user generated content are important for business. Quantifying this importance, however, is often difficult. TrustYou recently developed a new study together with Donna Quadri-Felitti, academic chair and clinical associate professor … Continue reading

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5 operations tips for independent hotels

Independent hotel operators enjoy many freedoms, but the job also presents unique operations, marketing and ownership challenges, sources said. “Being independent allows local management to be flexible and attend to individual guest needs and not be restricted by brand standards … Continue reading

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