Tag Archives: hotel guest experience

Web and technology now contribute to the overall hotel guest experience

The most important part of a hotelier’s job is to ensure an outstanding experience for guests while they are on your property. Obviously. But, easier said than done, making sure they also have a great experience online is also vital. … Continue reading

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5 operations tips for independent hotels

Independent hotel operators enjoy many freedoms, but the job also presents unique operations, marketing and ownership challenges, sources said. “Being independent allows local management to be flexible and attend to individual guest needs and not be restricted by brand standards … Continue reading

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The Impact of Guest Emotions on Hotel Revenue

The Guest Experience is the competitive battleground for all hoteliers. As meeting guests’ emotional needs is 70% of the guest experience, it more important than ever to go to greater depths to understand how guests feel about you. What are … Continue reading

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How to design hotels for wellness tourism

The needs of hotel guests are ever evolving, and the hospitality industry continues to adapt to meet their demands. Today’s travelers are exceedingly focused on healthy living and expect to maintain their wellness lifestyle when traveling. Wellness isn’t just the … Continue reading

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