Tag Archives: hotel distribution channels

Revenue-management best practices have failed

The traditional revenue-management best practices have failed, leading processes to change from a static to nimble approach, according to panelists on a webinar hosted by the Hospitality Sales and Marketing Association International University Tom Botts, executive VP and chief customer … Continue reading

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Welcome to the battle for disruptive models and technology in hotels

The hotel industry has a long way to go if it is serious about personalizing experiences and increasing satisfaction by exceeding guest expectations. Hoteliers need to embrace the opportunities presented by new business models and technologies to provide enriching experiences … Continue reading

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Revenue managers adapt distribution strategies

GLOBAL REPORT—While new distribution channels are emerging seemingly every day, more accurate forecasting and improved technical automation are helping hotel revenue managers stay sane. Few hotels, unless they’re large full-service properties with a significant amount of meeting space, have a … Continue reading

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