Tag Archives: hotel customer frustration

Frustrating your customers is a revenue risk you need to overcome

Life is full of frustrations; some are avoidable, some are not. Booking a holiday should always be a pleasure, not a pain. Planning to spend time with friends as a group should be filled with fun, not frustration. Inevitably, however, … Continue reading

Posted in Hospitality, Hospitality Industry, Travel | Tagged , , , , , | Leave a comment