While technology is playing an integral part in powering the Housekeepers’ role, the newer design concepts too have smoothened their working, thereby reducing the housekeepers’ work load substantially. HospitalityBiz speaks to the Housekeepers across hotel brands to analyse the change
A research from Europe reported that almost 70% of hotel guests say that cleanliness and hygiene are the most important factor they consider when selecting a hotel. Even new hotel startups in India are now aggressively promoting themselves with the ‘cleanliness’ tag. Photos of guest rooms showcasing hygiene and cleanliness has been one of the most important deciding factors for guests while choosing to stay at any property. Guests often associate the cleanliness of common areas with the possibility of getting an equally spick and span guest room. On the other hand, the same hotels could lose business if guests are exposed to the dusty lobby floors and damaged chandeliers. To keep a hotel clean is a continuous process which has to take place as subtly as possible. Hotel guests look out for a pleasant experience during their stay at the hotel.
The above is an extract of the original article available at: www.hospitalitybizindia.com