Early Check In: What Does It Really Deliver?

Whether guests check in remotely before arrival or show up way before check-in time – room availability makes everyone toe the line.

Lately I’ve been wondering if mobile check-in is all that it’s cracked up to be. Sure, it’s supposed to zip me from the front door to my room, but depending on the hotel I choose, the time of day, whether I arrive earlier or later than planned, and many other factors, the direct-to-your-room experience doesn’t always deliver on its promises.

As a frequent traveler myself, I often wonder if other travelers feel as I do about mobile check in. Not only am I unsure if I like it, but I question whether or not it provides any advantages. One thing is certain, whether travelers like mobile check in or not, studies show travelers “say” they want it.

The above is an extract of the original article available at: hospitalitynet.org

Mario Bellinzona, leads commercial relations for HospitalityPulse.

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About RezNext

RezNext is the world’s only true Real-Time Distribution Management Solution provider. It empowers hotels to adopt a distribution strategy that simplifies the complex global distribution environment and makes it understandable and manageable. It is integrated with revenue management, operating intelligence and powered with reputation management insights. RezNext’s portfolio of offerings include Rate & Channel Manager, Revenue Management, Online Reputation Management, Website Designing and Web Booking Engine, Mobile solutions, Central Reservation System, Business Intelligence, Property Management System (PMS) two-way connect, GDS and OTA Interface and Loyalty & Feedback Management. Our growing range of solutions can be access by hospitality properties across market segment and size, such as independent hotels, chain hotels, business hotels, resorts, clubs, service and limited service apartments, spas, restaurants and others.
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