The more reviews, the better

While there have been several studies on hospitality business reviews, none had previously explored the relationship between a property’s rating and its number of traveler reviews. Now the Cornell study “Online Customer Reviews of Hotels: As Participation Increases, Better Evaluation Is Obtained” has revealed several key findings that could impact how you grow your business moving forward. And to help you make the most of these results, we’re also including some tips so you can turn scholarly insight into hotelier action. Read more

Published in: ehotelier.com

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About RezNext

RezNext is the world’s only true Real-Time Distribution Management Solution provider. It empowers hotels to adopt a distribution strategy that simplifies the complex global distribution environment and makes it understandable and manageable. It is integrated with revenue management, operating intelligence and powered with reputation management insights. RezNext’s portfolio of offerings include Rate & Channel Manager, Revenue Management, Online Reputation Management, Website Designing and Web Booking Engine, Mobile solutions, Central Reservation System, Business Intelligence, Property Management System (PMS) two-way connect, GDS and OTA Interface and Loyalty & Feedback Management. Our growing range of solutions can be access by hospitality properties across market segment and size, such as independent hotels, chain hotels, business hotels, resorts, clubs, service and limited service apartments, spas, restaurants and others.
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