Give Hotel Guests What They Want at First Glance

Hoteliers are always finding ways to increase the guest satisfaction before guests even set foot into the property.  Since the majority of travelers’ base their booking decision on the research they do online, it is important to present your hotel in the most appealing way possible. Creating a positive first impression is key to persuading the potential guest to book directly with your hotel.  By making a great first impression, your hotel will in turn have better reviews and generate more bookings in the future.  Here are some effective ways in which to entice an online visitor to book with your hotel:

Provide a Detailed & Accurate Narrative

Begin creating the guest experience with compelling content on your hotel’s website.  Keep in mind who you are writing to and make sure to cater to that specific target audience.  If you’re a family-friendly hotel then make sure to create detailed content highlighting your hotel’s spacious guest rooms and mention any nearby family attractions including theme parks, zoos, museums, beaches, and parks.   If you’re a hotel that attracts frequent business travelers then don’t forget to mention your hotel’s meeting rooms, Wi-Fi service, or/and computer room.  Despite saying the right things however, visitors will also need a final push before making the reservation. Read more

By: Melody Published

Published in: ehotelier.com

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About RezNext

RezNext is the world’s only true Real-Time Distribution Management Solution provider. It empowers hotels to adopt a distribution strategy that simplifies the complex global distribution environment and makes it understandable and manageable. It is integrated with revenue management, operating intelligence and powered with reputation management insights. RezNext’s portfolio of offerings include Rate & Channel Manager, Revenue Management, Online Reputation Management, Website Designing and Web Booking Engine, Mobile solutions, Central Reservation System, Business Intelligence, Property Management System (PMS) two-way connect, GDS and OTA Interface and Loyalty & Feedback Management. Our growing range of solutions can be access by hospitality properties across market segment and size, such as independent hotels, chain hotels, business hotels, resorts, clubs, service and limited service apartments, spas, restaurants and others.
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