GLOBAL REPORT—While new distribution channels are emerging seemingly every day, more accurate forecasting and improved technical automation are helping hotel revenue managers stay sane.
Few hotels, unless they’re large full-service properties with a significant amount of meeting space, have a dedicated manager assigned to only that property, sources said. Many hotels share a revenue manager with a small group of properties and, in most cases, a general manager also acts as the revenue manager.
At Greenwood Hospitality Group, which has a mix of ownership and operating responsibilities at 11 hotels, the revenue management structure varies. There is a regional revenue manager who oversees yield management at three properties within the portfolio. A 184-room Hilton with 17,000 square feet of meeting space in Oak Lawn, Illinois—outside of Chicago—has a standalone revenue manager. Read more
Published in: Hotel News Now
By: Jason Q. Freed